|
|
|
|
|
Frequently Asked Questions
|
IBISWorld has compiled the most frequently asked questions from our support centre to assist you in your navigation and operation of our website. If you have any difficulties, please contact the support centre on or submit an online enquiry with us.
|
1. Can IBISWorld send me information relating to all products and services that IBISWorld offers?
Product information is available on-line in the IBISWorld Products Section. If you would like further information on membership packages, or specific questions on the contents of a report before you buy, please contact our Sales Office on +61 3 9655 3886 or enquire online. Clients who have questions on a report or other areas of our site can contact our Help Desk on or via online enquiry.
2. How much does it cost to become an IBISWorld member?
Membership packages vary and are tailored to the individual user as much as possible. IBISWorld can tailor a package for you that meets both your information needs and budget. Contact our sales administrator on or enquire online for more information on all of IBISWorld's unique packages.
3. How much does a China industry report cost?
A China industry report retails for US$660.00. In addition, membership packages include discounts ranging from 10-55 percent off the retail price, so call us today to see what we can do for you.
4. What does The IBISWorld money back guarantee offer cover?
IBISWorld offers a 100% quality money back guarantee on all reports purchased through our site. If the information in a report does not meet the standard indicated in the relevant sample report and IBISWorld is not able to provide supplementary information to the standard indicated we will offer a full refund on the cost of the relevant report.
5. Can I be sent a sample industry/enterprise report?
Sample reports are available on-line before you purchase. There is a dedicated product and samples page (click here) or you can just click on the "View Sample" link on every report page to see what kind of data is available in that section.
6. Can I get a complete listing of Industry reports that are available?
Yes! Please contact our Help Desk on +61 3 9655 3886 or via online enquiry and we can provide you with a list.
7. Does IBISWorld have industry reports for other countries?
Industry reports are available for the USA, Australia and also selected Global reports. There are over 700 USA industry reports available and 500 Australian industry reports. Please call or submit an online enquiry for more information.
8. Can I get a copy of a speech that Phil Ruthven delivered at a conference I attended?
Please contact the Chairman's office on +61 3 9655 3803 for all requests.
9. I don't know which report to buy to find my information. What should I do?
Try searching on your keyword to find a list of reports in which that keyword or topic is mentioned. Then read through the definitions to find the most relevant report. If you are still unsure, please call our Support Centre on +61 3 9655 3886 for more assistance. All membership clients get dedicated Support Centre assistance during EST business hours as part of each package.
10. Which sources are used for the information in the China industry reports?
IBISWorld analysts use a variety of sources in their research ranging from the National Bureau of Statistics, and industry associations, to company reports, surveys and personal contact. If you have questions on any of the data, please contact our Support Centre on +61 3 9655 3886 with your specific source question.
11. What type of company classifies as a Major Player?
A company is generally classified as a major player in an industry if it accounts for at least 3-5 per cent of the Industry's total revenue.
12. What is the difference between an Enterprise and an Establishment?
An Enterprise is an actual registered company, GBE, association, partnership or trust, whereas an Establishment is each physical location. If we use Bank of China as an example, Bank of China would be the Enterprise, and each of the branches and head offices would be the establishments. That's why the establishments figure is always higher than Enterprises. For more information see the Glossary of Terms.
13. More Questions?
Please submit an enquiry or call the IBISWorld Support Centre on +61 3 9655 3886.
|
|
|